Price Match Promise
KES Lighting & Home's Price Match Promise is our commitment to offer you the best value for your money.
If you see the same item cheaper please contact us by phone, or email [email protected] with the information below and our team will and do their best to price match your item. We'll get in touch with you shortly.
Your name, e-mail address and telephone number
The price of the competitor's product
The link to the competitor's product
A screenshot of the competitor's product page
The competitor’s prices need to be publicly available to all customers. The product offered by the competitor must be orderable and in stock available for delivery. For us to verify these prices, they need to be displayed on their website, or be the first price quoted to our price monitoring team over the telephone. The price must apply to a new, identical individual product, that’s the same make, model, size and colour.
The competitor must be a company registered in the UK (the domain name must end with '.co.uk').
The price match request must be made prior to purchase. We do not price match any items that have already been ordered.
Marketplaces such as Ebay or Amazon, price comparison websites and physical stores are excluded.
We price match up to 3 products in one order. B2B orders are excluded.
We also don’t match competitors who are in administration or closing down.