Masiero Ola Ceiling Large 160cm Island Pendant 6 x E14 Copper Leaf Copper Colours OLA-S6-OV-160-F03

Do all prices include VAT?
Yes. All prices include VAT

Do you offer a guarantee?
Yes, we offer a 12-month guarantee on all products. Some of our manufacturers offer a 2-5 year guarantee on certain products – when this is the case it is usually noted on the description section.
 
Which payments do you accept?
We accept all major credit/debit cards, plus PayPal and Bank Transfer.

Do you offer price-matching?
Our price-match promise means that if you spot one of our products elsewhere at a lower
advertised price, then (at our discretion), we will offer an instant price match. Please contact our customer care team on +44 (0)24 76 317 022, or email us at: [email protected]

Does the KES website offer secure shopping?
Yes – we take security very seriously. We partner with the leading player in the online payment industry to ensure that your payments are 100% safe. Our payment gateway is Level 1 PCI DSS Secure, is a Visa Global Compliant partner and is on Mastercard's SDP list.

Can I order by telephone?
Yes. We have a team of lighting and home experts ready to take your order – or to help you find the right product for your project. Please call us on +44 (0)24 76 317 022, or email the team at: [email protected]

Mainland UK

For orders above £99, delivery is FREE OF CHARGE.

Delivery for items under £99 will be charged at £8.95 per order.

When goods are in stock, delivery will be in 2-5 working days.

If your item is not in stock, we will inform you of an expected delivery date within 24 hours of your order being placed.

Northern Ireland, Scottish Highlands and Scottish Islands

Delivery to these regions will be £19.95

Europe

For a standard-size box (50cm x 50xm x 40cm) up to 10kg:

EU countries: Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden - £35.00

Bosnia - £90

Norway - £80

Serbia - £80

Switzerland - £50

Ukraine- £90

Standard delivery 3-7 working days

Please note: max weight for Cyprus, Greece and Malta is 5kg. Heavy and/or oversize parcels will incur extra shipping fees – please contact us for details and prices.

Rest of the world

Please contact us on (+44) 024-76-317022 for a delivery price, or email [email protected]

Prices are calculated on a standard sized box 50x50x40cm up to 10kg. Heavier parcels and boxes over 90cm will incur further costs